Can I Cancel My Order?

Any orders that are not yet processed can be cancelled.

Please note, because we normally process orders within 24 to 72 business hours, not all orders will be able to be cancelled.

If you must cancel your order please contact us by telephone or live chat immediately. We cannot guarantee that order cancellations made via email will be received in time.

Calling us or speaking with a representative via live chat will insure the prompt cancellation of your order and prevent unwanted charges and shipments.

Any personalized wedding favors or engraved items cannot be cancelled or refunded once your order has been processed.